Jane Nichols
Jane Nichols
Divisional Manager - Business Support
Focused on NSW, QLD and NZ for HR, Legal and Customer Service roles.
The roles I work on include:
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With a degree in marketing and a keen interest in employment law, I have found my passion in the recruitment industry, where I can blend my expertise with a desire to make a meaningful impact. My career began in the UK, where I gained valuable experience working in talent acquisition for large corporate companies. This experience provided a solid foundation for my role at a pharmaceutical company in Sydney, marking my first foray into the biotechnology sector. Here, I discovered the profound satisfaction of contributing to a company that gives back to patients and collaborating with talented professionals.
Currently, I am part of HPG in Sydney, where I thrive in a company culture that values patient impact and innovation. I am dedicated to sourcing top talent to ensure life-saving products reach those in need and placing influential leaders who drive business success. My commitment to making a difference is evident in every aspect of my work, from building strong client relationships to identifying and nurturing potential in candidates.
At HPG, I am not just a recruiter but a partner in progress, ensuring the right talent is in place to achieve extraordinary outcomes.
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I had the pleasure of working with Jane Nichols, and I can't speak highly enough of her. Jane is brilliant, present, and incredibly honest. She consistently upholds the dignity of her candidates by always returning their calls, which is a rare and much-appreciated quality. Her reliability and politeness are second to none, making every interaction a positive experience. Additionally, Jane's engaging personality and sense of fun make her a joy to talk to. She truly stands out as an exceptional recruiter, her passion for her job and how much she values it, shows in the way she interacts with everyone. Promise you will never regret engaging with Jane. Thank you, Jane for being your authentic self :)
Order Processing Manager -
I thoroughly enjoy working with Jane when recruiting for new team members. Jane is a great listener and really takes the time to understand the requirements of the role and the type of candidate that would be the best fit. The time she takes to listen and understand then ensures that only the very best and most suitable candidates are submitted for any roles that I may have open. I really value this relationship as it saves me a lot of time and I trust that Jane has done a lot of work ahead of the candidate actually being presented to me. Jane is also a great communicator and will always reach out to check details if they are not clear. We have had many positions successfully filled by HPG for this reason.
Customer Service Manager , Medical Devices Company -
When faced with an extremely challenging recruitment environment, Jane Nichols has been able to deliver some truly amazing hidden gems as candidates. She has been very supportive and understanding and takes the time to understand our requirements to present candidates who have the right aptitude and personality. The delivery of service towards the candidates and for us as a client is truly a delight to experience.
Talent Acquisition Manager , Medical Devices Company -
Jane has been absolutely phenomenal in regards to getting me a position with a suitable/respectable company. She has gone above and beyond in every aspect of the process and I cannot recommend her and the team higher if you are looking for your next position. They looked after me like no tomorrow and I am looking forward to working with them in the near future. Thank you again and all the best with your team.
Customer Support , Global Consumer Goods Company -
When faced with an extremely challenging recruitment environment, Jane Nichols has been able to deliver some truly amazing hidden gems as candidates. She has been very supportive and understanding and takes the time to understand our requirements to present candidates who have the right aptitude and personality. The delivery of service towards the candidates and for us as a client is truly a delight to experience.
Talent Acquisition Manager , Healthcare Services Company
Jobs by Jane Nichols.
HR Generalist
- Frenchs Forest
- $80000 - $100000 per annum
Human Resources Generalist $85,000 – $100,000 + Super - Depending on experience level Northern Beaches | Hybrid (3–4 days in office) Start date: December 2025 Benefits Hybrid flexibility: 3–4 office days + WFH Supportive people-first culture Career growth within a global organisation About the Company Join a well-established global organisation recognised for innovation, quality and a strong commitment to developing its people. With a collaborative team based on Sydney’s Northern Beaches, this business delivers high-impact products and services across the healthcare sector while fostering a friendly, inclusive and growth-focused working environment. About the Opportunity This HR Generalist role is your chance to step into a dynamic, varied position supporting the full employee lifecycle across a national workforce. You’ll be the go-to HR contact for employees, partnering with leaders, ensuring smooth HR operations and delivering an exceptional employee experience. From recruitment to onboarding, performance support, documentation, Workday maintenance and compliance — your work will shape and elevate the employee journey every day. Duties Provide day to day HR support to employees across Australia Manage end-to-end recruitment processes Create contracts, offer letters and employee documentation Maintain accurate HR data in Workday Coordinate seamless onboarding experiences Support benefits administration & leave processes Assist with performance review coordination and development initiatives Compile HR data and compliance reporting Contribute to engagement, wellbeing, internal comms and safety initiatives Provide administrative support to the HR leadership team Skills & Experience Degree in HR, Business or related discipline 2–4 years HR admin/coordination experience Strong organisational and detail focus Confident communicator Workday experience highly valued Culture Supportive, collaborative, down-to-earth. This is a team that enjoys working together, celebrates progress and genuinely values its people. How to Apply Click Apply, or contact Jane Nichols, Divisional Manager, on 02 8877 8714 for a confidential discussion. About Healthcare Professionals Group Healthcare Professionals Group recruits across: • Medical Affairs & Life Sciences – Research, PV, Regulatory, QA, Medical Affairs • Commercial – Sales, Marketing, Analytics • Business Operations & Infrastructure – HR, Finance, Admin, Legal, Supply Chain • Clinical Care – Nursing, Allied Health, General Practice, Medical Imaging Explore opportunities at www.hpgconnect.com
People and Culture Manager
- Kingsgrove
- $180000 - $185000 per annum
HR Manager Benefits $180,000 plus super (approx $200k package) Parking on site and discounted gym membership Employee Assistance Program (EAP) Stable and supportive environment with global reach About the Company This organisation is a global healthcare manufacturer headquartered in Sydney, and around 35 staff based across the US, Canada, UK and Europe. The business is recognised for its stability, ongoing growth and strong people first values. About the Opportunity Reporting directly to the CEO with a dotted line to the COO this role leads the People and Culture function. Supported by a P&C Administrator you will partner with senior leaders the board and managers across multiple countries to deliver both strategic and operational HR outcomes. This is a hands on position balancing global projects with local delivery and plays a critical role in strengthening company culture and supporting business growth. This role is office based with flexiblity to support work life balance. Duties Lead HR strategy and operations across multiple international offices Manage recruitment onboarding performance reviews and employee relations Coach managers act as a trusted advisor and support board level activities Drive engagement internal communication and cultural initiatives Ensure compliance with WHS industrial awards and company policies Oversee payroll processes in collaboration with finance and external providers Skills and Experience HR management in a manufacturing or operational environment (Life Science is desirble) Knowledge of industrial awards and compliance Exposure to global HR operations Experience partnering with boards and senior leaders Proven experience working across multiple countries Culture People who join this organisation are passionate about making a difference. Employees are united by a strong purpose to improve patient outcomes and are driven by the impact their work creates. How to Apply Click Apply Now or contact Jane Nichols Divisional Manager on 02 8877 8714 for a confidential discussion. About Healthcare Professionals Group Healthcare Professionals Group recruits all positions: executive permanent contracting temp at all levels across all areas of healthcare including Pharmaceuticals Biotechnology Medical Technology and Clinical Care. Medical Affairs and Life Sciences Recruitment including Clinical Research Market Access Medical Affairs Pharmacovigilance Quality Data Management Regulatory Affairs and Scientific Commercial Recruitment including Marketing Sales Analytics Government and External Affairs Business Operations and Infrastructure Recruitment including Administration Customer Service Engineering Finance Human Resources IT L&D Legal Manufacturing Operations Supply Chain and Warehouse Clinical Care Recruitment including Allied Health Aged Care General Practice Medical Imaging Medical Management Medical Specialties and Nursing For more job opportunities visit www.hpgconnect.com
Head of People and Culture
- Kingsgrove
- $180000 - $185000 per annum
Global - Head of People and Culture Benefits $180,000 plus super (approx $200k package) Parking on site and discounted gym membership Office based role Employee Assistance Program (EAP) Stable and supportive environment with global reach About the Company This organisation is a global healthcare manufacturer headquartered in Sydney, and around 35 staff based across the US, Canada, UK and Europe. The business is recognised for its stability, ongoing growth and strong people first values. About the Opportunity Reporting directly to the CEO with a dotted line to the COO this role leads the People and Culture function. Supported by a P&C Administrator you will partner with senior leaders the board and managers across multiple countries to deliver both strategic and operational HR outcomes. This is a hands on position balancing global projects with local delivery and plays a critical role in strengthening company culture and supporting business growth. This role is office based with flexiblity to support work life balance. Duties Lead HR strategy and operations across multiple international offices Manage recruitment onboarding performance reviews and employee relations Coach managers act as a trusted advisor and support board level activities Drive engagement internal communication and cultural initiatives Ensure compliance with WHS industrial awards and company policies Oversee payroll processes in collaboration with finance and external providers Skills and Experience HR management in a manufacturing or operational environment (Life Science is desirble) Knowledge of industrial awards and compliance Exposure to global HR operations Experience partnering with boards and senior leaders Proven experience working across multiple countries Culture People who join this organisation are passionate about making a difference. Employees are united by a strong purpose to improve patient outcomes and are driven by the impact their work creates. How to Apply Click Apply Now or contact Jane Nichols Divisional Manager on 02 8877 8714 for a confidential discussion. About Healthcare Professionals Group Healthcare Professionals Group recruits all positions: executive permanent contracting temp at all levels across all areas of healthcare including Pharmaceuticals Biotechnology Medical Technology and Clinical Care. Medical Affairs and Life Sciences Recruitment including Clinical Research Market Access Medical Affairs Pharmacovigilance Quality Data Management Regulatory Affairs and Scientific Commercial Recruitment including Marketing Sales Analytics Government and External Affairs Business Operations and Infrastructure Recruitment including Administration Customer Service Engineering Finance Human Resources IT L&D Legal Manufacturing Operations Supply Chain and Warehouse Clinical Care Recruitment including Allied Health Aged Care General Practice Medical Imaging Medical Management Medical Specialties and Nursing For more job opportunities visit www.hpgconnect.com
Customer Service Representative
- Mascot
- $38 - $39 per hour
Benefits $38 per hour casual rate Flexible 3-month contract – perfect for Working Holiday Visa holders Start in December – earn before the new year Great Mascot location – easy access to trains, buses & the airport Global pharmaceutical leader with a supportive, inclusive team culture About the company Our client is a global biopharmaceutical company, recognised for developing and delivering innovative therapies in complex health areas. With a strong presence in Australia and a collaborative, process-driven approach to excellence, they are renowned for their commitment to quality, compliance, and exceptional customer care. You’ll be joining their Distribution and Order Management team based in Mascot, Sydney. About the opportunity In this fast-paced and highly regulated environment, you’ll be supporting the team to process, track and fulfil domestic orders across wholesale and retail channels. You’ll be the connection between internal departments and customers, ensuring timely delivery, accurate documentation, and compliance with industry standards. This is a hands-on role ideal for candidates who are already experienced in pharmaceutical or medical device customer service and ready to hit the ground running. You'll report to the Customer Service Manager and work closely with supply chain, sales, and quality teams. Duties Accurately process customer orders in ERP systems (e.g. SAP) Handle order confirmations, delivery tracking, and documentation Manage customer inquiries via phone and email Support returns and credits process according to SOPs Collaborate with internal departments to resolve service issues Ensure compliance with all regulatory and quality requirements Skills and Experience Experience in pharma or medical device customer service Order processing experience with tangable goods Proficient in SAP or similar ERP systems Strong communication and documentation skills Pharmaceutical industry Working Holiday Visa holders encouraged Culture Structured, collaborative, and compliance-focused. This is a team that values accuracy, professionalism, and getting the job done right the first time. How to Apply Click Apply Now, or contact your HPG Consultant, Jane Nichols, 028877 8714 for a confidential discussion. About Healthcare Professionals Group Healthcare Professionals Group recruits all positions across the healthcare sector, including Pharmaceuticals, Medical Devices, Biotechnology, and Clinical Care. Whether you're seeking permanent, contract or temporary work – we can help you find the right opportunity. Explore more roles at www.hpgconnect.com
COMBINED EXPERIENCE
At HPG, we pride ourselves on bringing together a diverse group of professionals with extensive backgrounds in the healthcare recruitment industry. Our combined years of experience and specialised knowledge ensure that we deliver unparalleled service to our clients and candidates. By working collaboratively, we harness our collective expertise to meet and exceed your goals and expectations, providing tailored solutions and exceptional support every step of the way. Discover how our unified team effort drives success in every project we undertake.
Jo Turner
Divisional Manager - Business Support, Operations and Life Sciences
Kelly-Ann Pedersen
Senior Recruitment Consultant - Business Support
Duncan Grant
Senior Recruitment Consultant - Sales & Marketing
James Stinson
Specialist Manager
Karen Newcombe
Specialist Manager - Sales & Marketing
Marion Ludeking
Divisional Manager - Sales & Marketing
Natalia Fiocca
Divisional Manager - Sales & Marketing
Adrian McConchie
Director - Melbourne
Blogs by Jane Nichols
From Potential to Performance: Transformative Training Techniques
04.07.2023
Unlocking the Secrets of Effective Communication in Customer Service
23.06.2023
The Impact of Effective L&D Programs on Employee Retention
19.06.2023
7 Time Management Strategies for Administrative Professionals
07.06.2023
5 Proven Strategies for Empowering HR Professionals to Build High...
06.06.2023
